Growth and Expansion at Houck Machine
Houck Machine of Plymouth started in 1984, when brothers Dick and Dennis Houck began with a single CNC machine. They started precision machining metal components for a medical company and were successful very early on, relying on their technical and business expertise along with a focus on quality and meeting the needs of their customers.
For their first employee, they hired Steve Kingdon, who was dating Dick’s daughter at the time (they have since married). Steve has worked in every position since then at the company that now has 30 full-time employees and 42 CNC machines. Steve became a partner and co-owner in 1994 and today is vice president at Houck Machine.
Houck Machine acquired its first ISO Quality System certification in 1997 and has retained that certification ever since—a point of pride for them, reflecting the quality standards that Dick (who bought out his brother in 1990) and Steve have set for the company. Receiving that certification the first time, as a relatively small company, helped them acquire new business as they continued to grow.
Another key part of Houck Machine’s success has been their focus on continuous improvement, especially in the use of modern, high-tech equipment for the components they produce for equally high-tech medical device companies. Steve also sees this focus on continuous improvement as he develops positive relationships with staff and customers alike. “For me, the most important thing has always been the building and nurturing of relationships that are beneficial to both parties,” Steve said. “We try to create a very positive work environment and provide good benefits, know who our employees are so that it’s not just a job to them, and to know they’re not just employees, because they’re certainly not.”
North American Banking Company has helped along the way as Houck Machine continues to grow. Assistant Vice President Business Banking Ben Loesel has worked with Dick and Steve to finance the purchase of their current 42,000 square foot space in Plymouth when they outgrew a smaller space that they had been leasing. With the new space, they were able to add ten new CNC machines and nine new full-time employees. This expansion helped Houck Machine to diversify and be able to serve the needs of multiple projects for different customers simultaneously.
“Business is all about relationships. Including a strong relationship with our bank, said Kingdon. “That strong relationship allows us to quickly respond to the needs of our customers as well as the needs of the business itself.”
As Houck Machine continues to grow and become a multi-generational business, North American Banking Company is looking forward to being a part of their continued success. “Working with North American Bank is a partnership where we sit at the table together, with all of the decision makers. Said Kingdon, “They are genuinely interested in our business not just the business we bring to them.”
Are you looking for one bank you can truly enjoy doing business with? Contact Ben Loesel at 651.714.6421 or firstname.lastname@example.org. With 12 years of banking experience and degrees in finance and accounting, he knows how to help businesses succeed.